Refund policy

Return & Refund Policy

At VeoMart, we do not accept returns or offer refunds. We provide replacements only. If the replacement product is out of stock, a full refund will be issued.

Reasons for Replacement

  • Damaged on Arrival
  • Product Defect
  • Wrong Product Delivered
  • Missing Components/Accessories

Replacement Claim Period

Claims must be made within 24 hours of delivery.

[ Replace My Order – CLICK HERE ]

How to Apply for a Replacement

  1. Take clear photos and a video while unboxing the package.
  2. Upload the files via our Google Form.
  3. Once verified, we will arrange a free replacement.
  4. The product must be returned in its original condition with all packaging and tags.
  5. If the replacement item is unavailable, we will issue a full refund.

We appreciate your understanding and cooperation.

For further support, please reach us at support@veomart.com.