Refund policy
Return & Refund Policy
At VeoMart, we do not accept returns or offer refunds. We provide replacements only. If the replacement product is out of stock, a full refund will be issued.
Reasons for Replacement
- Damaged on Arrival
- Product Defect
- Wrong Product Delivered
- Missing Components/Accessories
Replacement Claim Period
Claims must be made within 24 hours of delivery.
[ Replace My Order – CLICK HERE ]
How to Apply for a Replacement
- Take clear photos and a video while unboxing the package.
- Upload the files via our Google Form.
- Once verified, we will arrange a free replacement.
- The product must be returned in its original condition with all packaging and tags.
- If the replacement item is unavailable, we will issue a full refund.
We appreciate your understanding and cooperation.
For further support, please reach us at support@veomart.com.